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Return Policy

Last updated: June 2025

Eligibility

Returns are accepted within 3 days of delivery for damaged or incorrect items only. Items must be unused, unwashed, and in original condition with tags intact.

How to Return

WhatsApp us at 0328 9210000 with your order ID and clear photos of the issue within 3 days of receiving your order.

Non-Returnable Items

Cut fabric, sale items, and items without original tags are not eligible for return or exchange.

Refunds

Approved refunds are processed within 5-7 business days via the original payment method (or bank transfer for COD orders).

Exchange

Exchanges are subject to stock availability. Contact us via WhatsApp to check availability before initiating a return.

Got Questions?

Frequently Asked Questions

Orders are dispatched within 24 hours. Delivery takes 2–4 working days for major cities (Karachi, Lahore, Islamabad) and 4–7 days for other areas.

Still have questions?

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